Why Choose Us?

You have a choice in who provides you or your loved one with home care services. Contrary to what you may assume, all home care agencies do not offer the same level of care or provide the same services. When you choose a home health agency, you have the right to find the agency that you trust to provide you or your loved one with the highest quality, most advanced, and most compassionate care possible.

Why are we the right choice? Our approach to caring for our patients and families involves leading edge medical technology provided by an expert, experienced staff that treats every person with professionalism, sensitivity and compassion. The Home Division of South Shore Hospital has a proven history of bringing innovative care into homes to effectively address the full range of health needs of the people we serve. These services include our cardiac, diabetes, wound/ostomy/contenience, infusion therapy, geriatric, and rehabilitation specialty programs.

Whether visiting newborn babies and their parents, helping post-surgical or disabled patients recover, or caring for those with acute or chronic medical conditions, our VNA, hospice, and private pay programs offer the levels of care necessary to assure the best outcomes. The Home Care Division of South Shore Hospital provides the superior care you should expect from a home care agency. There is no need to look further.

What Sets Us Apart?

Advanced Disease Management and Specialty Services

We have experts on staff who are nationally certified and have received advanced training in a variety of specialty areas. Our specialists are up-to-date with the most current treatment programs and technologies which means we are able to provide the best care for a wide range of specific illnesses and conditions.

Here are some of the specialists on our staff:

• Certified Diabetes Educators
• Certified Wound, Ostomy, Continence Nurses
• Certified Infusion Nurses
• Certified Hospice and Palliative Care Nurses
• Cardiac Nurse Specialists
• Rehabilitation therapists with areas of specialty including Geriatrics, Amputees, and Neurological Diagnosis
• Certified Lactation Specialists
• Reimbursement specialists

The Latest Technology

Advances in health care technology are making it possible for more and more patients to receive highly complex treatments safely and conveniently at home. At South Shore Home Care Division, we stay up-to-date with the latest medical equipment and technologies. We are dedicated to making these innovations available to our patients as quickly as possible.

We also stay abreast of the recent technological advancements that can help improve the accuracy and efficiency of our documentation and business processes. Unlike some other agencies, we utilize the technology necessary to ensure that our clinicians are not bogged down with paper work or office functions. Instead, our staff is able to spend more of time with our patients – which is where our clinicians want to be.

Here are just a few examples of some of the advanced technologies we offer:

Home Telemonitoring

Home telemonitoring allows us to monitor vital patient data between in-person nursing visits. Telemonitoring equipment takes patients’ vital signs on a daily basis and sends the information directly to our staff via a secure web server, which allows for early intervention in managing the patient’s condition or disease. Any irregularities can be caught before they become significant problems. There is no gap in medical attention from one home visit to the next.

Electronic Patient Records

Our electronic patient record management system gives us a complete, round-the-clock picture of a patient’s status and history. The computerized system ensures well-coordinated care for our patients, which is especially important for patients who see multiple clinicians. Patient records are updated at each home visit by staff using laptop computers and a secure web server. The information can then be shared between all members of the care team involved in providing each patient’s care. In addition, electronic medical records help staff avoid scheduling conflicts.

Wound VAC

Wound vacuum assisted closure (VAC) is an advanced, non-invasive system we use to reduce healing time and improve outcomes for wound patients. The system uses controlled negative pressure to remove infectious materials and other fluids while stimulating the growth of healthy tissue to help promote wound healing.

Full Continuum of Care

Our seamless continuum of home care services provides care from birth to death. As a full service home care agency and part of the South Shore Hospital network of care, we are able to coordinate a comprehensive, uninterrupted flow of care for our patients.

As our patients’ needs change during the course of their recovery or treatment, we are able to provide access to the care they need throughout their entire experience – whether it be through our VNA, hospice, or private care programs. As patients and families move through our different specialty programs, their health care providers often remain the same. As a result, our unified system of care eliminates the confusion and anxiety often experienced by patients and families at other agencies that do no offer the same continuity of care.

We also have nurse liaisons that go out into the community to meet with patients and families and explain what to expect from home care. These experienced professionals are able to help individuals and families transition from a medical facility to the comfort and familiar surroundings of home.

High Patient Satisfaction/Outcomes

Our patients consistently give us top ratings for the technical skill, experience, and friendliness of our staff. In fact, close to 100% of our patients say they would use our services again, if needed, and would also refer others to us. Our patients know that we are dedicated to remaining up-to-date with the latest equipment and treatment programs and to bringing these innovations into their homes to achieve the best possible results. In addition, the advanced care we are able to provide in the home enables us to detect and treat potential issues early and decrease the need for emergency room or hospital visits.

Extensive History

We know the communities of the South Shore. We understand the health needs of the people who live here. As one of the state’s largest providers of Medicare-certified home health care and a program of South Shore Hospital, we have been providing innovative home care services to the community since 1911. During our long history, we have been dedicated to bringing specialty disease management programs into homes to effectively address the full range of health needs of the people we serve.

Please visit the rest of our web pages to learn more about what makes us special. For more information, you may contact us at 781-849-1710.