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Credit and Collection

What if I cannot pay my bill?

Call us.  We know that at times it can be tough to come up with the money you need to pay your bill in full.  South Shore Hospital's patient accounts department will work with you to suggest alternatives you can live with, such as billing the balance to your credit card, setting up monthly payments, or making other arrangements.

South Shore Hospital will provide care for all that seek it, regardless of their ability to pay.  Call South Shore Hospital's financial counselors at 781-624-4329 to determine if you may be eligible for financial assistance.

What is South Shore Hospital doing to help streamline the billing process?

We are committed to working with physicians, suppliers, insurers and government agencies to improve the way our patients are billed for their care.  South Shore Hospital has taken a leadership role in re-evaluating its invoicing procedures, which has already led to reductions in the number of bills sent to our patients.  View South Shore Hospital's credit and collection policy.

As of July 1, 2004, patients no longer receive a separate bill from emergency physicians. To make it easier for patients, charges for emergency physicians are incorporated in the bill from South Shore Hospital.

We look forward to continuing to implement the health care reforms being initiated locally, regionally and nationally.

Visit the American Hospital Association's website to see their statement of Hospital Billing and Collection Practices.


South Shore MyChart Patient Portal

Introducing South Shore MyChart, the new and improved Patient Portal.

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